Privacy Policy
This Privacy Policy explains how Dr Tevin Naidu (“I”, “me”, “my”) collects, uses, and protects personal information collected through this website, in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Information Officer
Dr Tevin Naidu is the Information Officer responsible for ensuring compliance with POPIA in relation to this website.
Contact details for privacy-related queries:
Email: info@drtevinnaidu.com
2. What Information We Collect
This website is primarily an informational profile site, showcasing professional background, the clinics where I practice, and public speaking engagements. It does not offer appointment bookings, patient consultations, or any health-related services online.
We may collect the following personal information:
Contact form submissions: name, email address, and any message content you choose to provide.
Automatically collected data: via Google Analytics, including IP address (anonymised where possible), browser type, device information, pages visited, and general location (city/country level), collected through cookies.
We do not collect special personal information (such as health information) through this website. Please do not submit any medical, health, or patient-related information via the contact form, as this site is not intended for patient communication.
3. How We Use Your Information
Contact form data is used solely to respond to your enquiry.
Analytics data is used to understand website traffic and improve the user experience (e.g. which pages are most visited).
4. Legal Basis for Processing
We process personal information based on:
Consent — by submitting the contact form, you consent to your information being used to respond to your enquiry.
Legitimate interest — analytics data helps us understand and improve the website, with minimal impact on your privacy.
5. Cookies
This website uses Google Analytics, which places cookies on your device to collect anonymised usage data. You can disable cookies through your browser settings, though this may affect site functionality.
For more information on how Google processes data, see Google’s Privacy Policy at https://policies.google.com/privacy.
6. Third Parties and Cross-Border Transfers
The only third-party service used on this site is Google Analytics. Data collected via Google Analytics may be processed on servers located outside South Africa, including in the United States. Google maintains its own data protection safeguards as described in its privacy policy.
We do not sell, rent, or share your personal information with any other third parties.
7. Data Retention
Contact form submissions are retained only for as long as necessary to respond to and resolve your enquiry, and are deleted thereafter unless a longer retention period is required by law.
Analytics data is retained according to Google Analytics’ default retention settings.
8. Security
We take reasonable technical and organisational measures to protect personal information collected through this website against loss, unauthorised access, or disclosure.
9. Your Rights Under POPIA
You have the right to:
Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Object to the processing of your personal information.
Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact the Information Officer using the details in Section 1.
10. Complaints
If you believe your personal information has been processed unlawfully, you have the right to lodge a complaint with the Information Regulator of South Africa:
Information Regulator (South Africa)
Website: https://inforegulator.org.za
Email: complaints.IR@justice.gov.za
11. Changes to This Policy
This Privacy Policy may be updated from time to time. The “Last updated” date at the top of this page will reflect the most recent revision.